How dane55 Handles Your Personal Information
At dane55, we are transparent about what personal data we collect, why we hold it, and how long we keep it. This policy applies to every account holder...
What We Collect and Why We Keep It
dane55 collects the information you provide when opening an account: your name, contact details, date of birth for age verification, and payment identifiers linked to JazzCash, Easypaisa, SadaPay, or Raast. We also log device data, session timestamps, and browsing behaviour within the platform to keep your account secure and the experience consistent. Data is processed under applicable Pakistani data-handling norms and shared
only with payment processors, fraud-prevention partners, and regulatory bodies where local law permits. We do not sell your personal information to third parties for marketing. Retention periods vary by data type: account records are held for the duration your account remains active plus a statutory period thereafter; transaction logs tied to Easypaisa or JazzCash are retained for the period required by financial
compliance rules in supported regions.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Contact dane55 About Your Data
If you have a question about how your personal data is stored, want to request a correction, or need to raise a data concern, our privacy team is reachable through the channels below. We aim to acknowledge data requests within two business days and resolve them within the period required under applicable rules for supported Pakistan regions.
Email Privacy Request
Send a written data request or correction notice to our dedicated privacy address. We log every request, assign a reference number, and reply within two business days to confirm receipt and next steps.
Live Chat Support
Open the chat widget inside your dane55 account dashboard to speak with a support agent directly. Privacy queries raised here are escalated to the data team and handled with the same response timeline as email requests.
Account Dashboard
Log in and navigate to Account Settings to view, edit, or delete certain personal details yourself. Direct self-service changes take effect immediately, and a confirmation is sent to your registered contact method on file.
Six Practices That Keep Your Account Secure
Security at dane55 is not a single lock on the door — it is a layered set of controls covering data in transit, data at rest, and the people who handle your...
Encrypted Data in Transit
All communication between your browser or app and dane55 servers travels over TLS. This covers login sessions, payment confirmations from JazzCash and Easypaisa, and every API call your account generates during a session.
Hashed Credentials
Passwords are never stored as plain text. We apply a one-way hashing algorithm with a unique salt per account, meaning even internal systems cannot read your original password — only verify it at login.
Payment Data Isolation
JazzCash, Easypaisa, SadaPay, and Raast transaction identifiers are stored in a segment of our database that is access-controlled separately from profile data, reducing the blast radius of any single-point breach.
Access Control by Role
Staff access to personal data follows least-privilege rules. A customer-support agent can see what is needed to resolve your query; they cannot browse unrelated account records or export bulk data without a logged authorisation.
Periodic Security Review
Our infrastructure team runs scheduled assessments of access logs, authentication anomalies, and third-party integrations — including the payment rails used by Pakistani account holders — and acts on findings promptly.
Breach Notification Process
If a data incident affects your personal information, we will notify you through your registered contact method and outline what happened, what data was involved, and what steps we are taking to contain the issue.
How This Policy Aligns Across dane55 Pages
| Terms & Conditions | Our terms reference this privacy policy for all data-handling commitments, so the two documents read as a consistent set rather than contradicting each other on retention or sharing. |
|---|---|
| Cookie Policy | Cookie disclosures on dane55.win map directly to the data categories described here, so what you consent to in the cookie banner matches what this policy says we collect through tracking. |
| Account Registration Flow | The data fields we ask for when you open an account are exactly those listed in the collection section of this policy — no hidden fields, no silent opt-ins beyond what is disclosed here. |
| Payment Processing Page | JazzCash, Easypaisa, SadaPay, and Raast transactions are processed under the data-sharing rules stated in this policy, consistent with what the payment page discloses at the point of transaction. |
| Support Ticket System | When you raise a support query, the data we log — message content, account reference, timestamp — is covered by this policy's retention rules, not held under a separate undisclosed framework. |
| Email Communications | Marketing and transactional emails from dane55 are sent only where you have provided consent as described in this policy, and unsubscribe requests are actioned within the period stated in the communications section. |
| Third-Party Integrations | Any third-party studio or analytics tool integrated into the dane55 platform is bound by data-processing agreements that align with the protections this policy commits to for your personal data. |
Six Elements That Shape Our Privacy Approach
These are the concrete design choices we made when building the privacy framework at dane55. Each one reflects a deliberate decision about how your data is...
Minimal Data Collection
We only collect what is genuinely needed to operate your account, verify transactions, and keep the platform secure. Data fields we do not have a clear use for are not collected at the point of registration.
Clear Retention Timelines
Each data category has a defined retention period. Account data stays active while your account is open; payment records from Raast or SadaPay are held for the statutory period, then deleted or anonymised on schedule.
No Data Sales
Your personal information is not sold to advertisers, data brokers, or third-party marketers. Sharing is limited to processors who help us run the platform and authorities where local law requires disclosure.
Your Right to Access
You can request a copy of the personal data we hold on your account at any time through the support channels listed on this page. We compile and deliver that summary within the period set out in applicable rules.
Correction & Deletion Rights
If your stored details are inaccurate, you can correct them via Account Settings or by contacting the privacy team. Deletion requests are assessed against legal retention requirements before being actioned.
Policy Change Notification
When this privacy policy is updated in a material way, we will notify you through your registered contact method before the changes take effect, giving you time to review the updated terms.